FREQUENTLY ASKED QUESTIONS

The Answers You Need

ARE YOUR PRODUCTS FREE FROM ANIMAL CRUELTY?

Yes, high ethical standards are upheld to ensure no animal cruelty takes part of any of the business conducted by Maya Collections.

WHAT ARE THE PAYMENT OPTIONS?

Payment options are secure and encrypted by wix platform. Payments can be made via Paypal, Afterpay, Credit/Debit  Cards.

WHAT IS YOUR RETURN POLICY?

Due to the nature of our products, we do not offer any returns. In the event of manufacturer's defects (such as damaged products on arrival ) we will ship out a replacement at no additional cost.

HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?

Standard shipments will usually take 3-5 business days to arrive once shipped. A conformation email is usually sent out with tracking number to keep you updated on the orders.